Privacy Policy

Last Updated: March 01, 2026

1. Introduction

Is It Down is a free website monitoring tool that helps you check if a website is currently down or experiencing issues. This Privacy Policy explains how we handle your data.

2. Information We Collect

When you use Is It Down, we may collect:

• Usage Data: URLs you check, browser type, operating system, IP address, and timestamps.
• Cookies: Essential cookies for site functionality and optional analytics cookies.

We do not require account creation or collect personal identification information for basic usage.

3. How We Use Your Information

• Provide and maintain the service
• Analyze usage patterns to improve the service
• Detect and prevent abuse or technical issues

4. Lawful Basis for Processing

We process your personal data under the following lawful bases as defined in GDPR Article 6:

• Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications or enabling analytics cookies.
• Contract (Article 6(1)(b)): Where processing is necessary for the performance of a contract with you, including providing our services, managing your account, and processing payments.
• Legitimate Interest (Article 6(1)(f)): Where processing is necessary for our legitimate interests, such as improving our services, ensuring security, and preventing fraud, provided these interests are not overridden by your rights.
• Legal Obligation (Article 6(1)(c)): Where processing is necessary to comply with applicable laws, regulations, or legal proceedings.

5. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right of Access: You have the right to request a copy of all personal data we hold about you. We will respond to your request within 30 days.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to processing based on legitimate interests.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where our servers and service providers are located. When we transfer your data internationally, we implement appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Ensuring our service providers maintain adequate data protection measures
• Processing data in compliance with applicable data protection laws

7. Cookies

We use essential cookies for:

• Authentication and session management
• Remembering your preferences
• Security and fraud prevention

We do not use advertising or tracking cookies.

8. Children's Privacy

Is It Down is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Data Retention

We retain your data only for as long as necessary to provide our services or as required by law. Usage logs are automatically purged on a regular basis.

10. Data Protection Officer

For any questions regarding our data practices or to exercise your privacy rights, please contact our Data Protection Officer:

• Email: privacy@snapitsoftware.com
• Company: SnapIT Software LLC
• Response Time: We will respond to all data protection inquiries within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and posting the new policy on this page.

12. Contact Us

For privacy questions or to exercise your rights, contact us at:

Email: privacy@snapitsoftware.com

Company: SnapIT Software LLC

← Back to Home